Account deletion

You can request account deletion directly from the app: open Profile / Settings, then tap Delete account and confirm with your account email. This sends a deletion request to our team — you don't need to email us separately.

Prefer email? Send a deletion request from your account's registered email address to harsh@codenovousdigital.com, including the email or phone number on your account.

Once a request is submitted, your account is scheduled for deletion within 7 days. You'll see a confirmation in the app, and the request is final once submitted — signing back in during the 7-day window does not automatically cancel it. If you change your mind, contact us at harsh@codenovousdigital.com before the request is processed.

We delete your account profile (name, email, phone, profile photo), saved preferences, and device push tokens. Booking history tied to your account is removed from active use, and your login credentials are permanently revoked.

Some data cannot be deleted immediately because we're legally required to keep it — primarily payment and transaction records processed through Razorpay, which Indian tax and financial regulations require us to retain for a minimum period. This data is kept solely for compliance purposes and is not used for any other purpose after your account is deleted.

For anything else about account deletion or your data, reach us at harsh@codenovousdigital.com or sanskar@codenovousdigital.com. See our Privacy policy for more on how we handle your data.